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Contact Centre

 

Greenladder Technologies team of dedicated and proficient professionals is well trained to manage a range of inbound services. For instance, you don’t need to be bothered by the intricacies of customer care anymore. Just avail our ‘Help Desk’ services and bring in the benefits in the form of customer retention, increased sales and customer satisfaction. These benefits are completely measurable, a fact that enables you to determine the most profitable activities and utilize our services for the same. Other inbound services include:

Customer Services
The customer services at Greenladder Technologies are devised to provide high-quality customer interaction, thereby nurturing relationships to their fullest. Multiple response channels cater to Greenladder Technologies customer support.

Help Desk
Greenladder Technologies help desk services primarily serve to cater technology assistance, and provide continual support in response to customer queries. 

Order taking and Processing
When it’s time to bring in the benefits of healthy customer relationships in the form of orders, Greenladder Technologies is there to receive and process those orders for you, so you can get straight to what you are best at.

Pre and Post Sales Services
In keeping with its credo of end to end solutions, Greenladder Technologies assists you in every stage of the process, including the pre-sales stage where it satisfies all the queries of your customer to after-sales scenario where your customer might need assistance with the usage of your product. 

Toll Free Numbers
Greenladder Technologies flexible toll free services enable your customers to conveniently communicate with you and your business. Our intelligent network lets you route incoming toll-free calls according to business needs and, in most cases, without any special equipment or significant expense.

 

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